Columbia Dent Company Intake Form

Who's paying for the repair?

Severity Class

Severity class determines what calendar link we might send, in the event they don't schedule right away.

Upload Photos

Damage Photos

Photos should include:

Damage with Natural Reflection

Damage with Reflection Source

Damage with Measurements & Factors Marked

We should be able to clearly see the whole panel in at least one photo

If Via phone, ask customer send photos of damage.

When asking for photos, ask for the following:

-Straight on with whole panel

-Close up of dent, if smaller in size

-Angle from front

-Angle from back

Don't forget to clean panel, before and after!

Present Estimate to Client

$

Overcome Objections!

Encourage client to schedule now.

This will secure their spot on the calendar.